Creating a Sense of Community in the Workplace to Honor Diversity

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Humans have an innate need to feel connected and valued, that they belong to a larger whole, and that they are valued as members of a community. The literature suggests that this "sense of community" is created in environments that encourage open and honest communication. Individuals share information and builds communities with persons they trust. Within an organizational environment, higher degrees of trust enhance the discovering process and, ultimiately, the ability of groups and organizations to fully function. The challenge confronting modern organizatizations with a global presence is in creating this sense of community among dispersed business units, employees with diverse backgrounds, and where the primary means of communication is through electronic means. This highly interactive workshop explores the innate human need for connection and its linkage to building positive, collaborative work environments, particulary in global organizations that cross multiple nations. Participants will gain a better understanding of the human need for community and learn how organizations are creating safe spaces in their organizations for richer interaction and socialization in an effort to build community.


Keywords: Psychological Sense of Community, Organizational Behavior, Organizational Trust
Stream: Organisations
Presentation Type: Workshop Presentation in English
Paper: A paper has not yet been submitted.


Kellee M. Franklin

Core Faculty, Organizational Systems Renewal Graduate Program, Seattle University
Seattle, Washington, USA

Dr. Franklin serves as a core faculty member at Seattle University, Organizational Systems Renewal Graduate Program. She has over ten years of experience working with human/organizational systems and creating community within work environments to enhance organizational performance. Her diverse client base includes numerous organizations from the public, private, and non-profit sectors, many of which have a global presence. Dr. Franklin has presented at the 2006 “Best in the West” Conference in San Francisco, California, she was a featured presenter at the 2007 International Society for Performance Improvement (ISPI) Conference and Symposium in Phoenix, Arizona, and she served as a subject matter expert presenter at the 6th Annual ISPI European Conference in Heidelberg, Germany. She holds a Ph.D. from Virginia Polytechnic Institute and State University.

Ref: D08P0165