Canadian Companies Talk the Talk, but Are They Walking the Walk? Workforce Diversity and Management Capabilities

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In the white paper presented at this colloquium, a 2007 diversity management study that surveyed over 800 HR professionals of Ontario will be discussed. Resulting form the partnership of G-FORCE Inc., diversity management specialist, and the Human Resource Professionals Association of Ontario (HRPAO), the study revealed that in its sample group of companies, the diversity management capabilities of the following HR functions are lacking: recruitment, retention, training, communication and workplace flexibility. Therefore, though 70% of companies surveyed have a vision statement that reflects a commitment to workforce diversity, 74% have not been able to allocate resources in order to implement this commitment. Although the concept of workforce diversity seems widely accepted, the cultural competencies are deficient. In this colloquium, presenters will be debating and analyzing strategies for companies to appeal to and manage a wider pool of diverse talent. In light of these findings on diversity management capabilities, Linda Manning, the director of the Leveraging Immigrant Talent to Strengthen Canadian Business project at the University of Ottawa, will offer an innovative capability-building solution. Dr. Manning and her team will present scenario-based learning modules for HR professionals that will facilitate the leveraging of immigrant talent to meet the needs of Canadian small-and-medium-sized enterprises (SME). Both workshop presenters and participants will identify organizational practices that unwittingly create barriers for highly-skilled immigrants and brainstorm strategies to overcome these barriers. Specifically, presenters will focus on ways that HR recruiters can make inroads into immigrant social networks in order to attract and retain the best and the brightest.

Keywords: Workforce Diversity, Human Resources, Management Capabilities, Employee Integration, Employee Recruitment and Retention
Stream: Learning, Education, Training
Presentation Type: Colloquium in English
Paper: A paper has not yet been submitted.

Dr. Linda Manning

Director, Senior Researcher, Leveraging Immigrant Skills to Strengthen Canadian Business (funded by HRSDC)
Faculty of Social Sciences, University of Ottawa

Ottawa, ON, Canada

Linda Manning is President of Leadership Mosaic, Inc., dedicated to comprehensive and measurable integration of diversity into the Canadian workplace through strategic learning solutions. Educated in the U.S., she holds a doctorate in International Economics, and has applied her skills in international trade and development to her teaching at the university and colleges in Canada and the U.S., her research in the field of economic development, and her work with private organizations. She has over 15 years’ academic, industry, and training experience, with a strong background in training the trainer, having served 8 years as a consultant with the Educational Testing Service in the U.S. Linda works with businesses, educational institutions, and community groups to develop learning solutions. She currently leads a multi-million dollar project funded by HRSDC designed to facilitate and foster organizational growth in the face of the impending skills gap by helping Canadian small to medium sized enterprises develop strategies for advancing highly skilled immigrants into the leadership positions left empty by retirements.

Kristina Schneider

Director, e-Learning, Documedia

KRISTINA SCHNEIDER started out consulting for Documedia and as of November 2005 officially joined the team as Director of eLearning. Prior to this, she worked as an Educational Technologist with the Centre for Instructional Technology at Concordia University’s John Molson School of Business. In collaboration with faculty, she designed higher education distance learning programs. She was also formerly the Director of Instructional and Interactive Design for ilasalle, where she spearheaded the development of over 1,800 hours of eLearning courses. Her career path has enabled her to work in the training and multimedia industries. She has developed considerable work experience in systemic needs analysis, instructional systems design, knowledge management and project management. With an undergraduate degree in Communication Studies and a Master’s degree in Educational Technology near completion, she continues to keep herself up-to-date with the latest theories and practices in training and technology. Kristina has been on the Executive Committee of the Alliance eLearning since October 2006 and has been President of the Committee since November 2007. Furthermore, she’s a regular eLearning conference presenter. Recently, she presented at the ISPI Montreal Conference (September 2006), was invited as a special guest presenter at the Canadian Forces Training and Development Conference (May 2007) and delivered technology showcase presentation on eLab at the Brandon Hall Innovations in Learning Conference (September 2007). This September, she returns to the Innovations in Learning Conference as a presenter. She also teaches eLearning course with Technologia Formation.

John Paul Hatala

Assistant Professor, Louisiana State University

Dr. Hatala is currently an Assistant Professor at Louisiana State University in the School of Human Resource Education and Workforce Development, Baton Rouge. Additionally, Dr. Hatala works for a Social Capital Development firm called Flowork International. His academic research focuses on social networking behaviors, social capital, human resource development, career development and the transition to the labour market. To date, Dr. hatala has developed a number of innovative systems and assessment tools including; Social Network Management System, Strategic Job Search Management System and a series of assessments including the SELF (Social Exploration Learning Form) and the BEST (Barriers to entrepreneurship success tools).

Amal Masri

Communications Officer, G-FORCE Professional Services
Montreal, Quebec, Canada

Amal Masri is the communications officer for G-FORCE professional sevices, a consulting agency on workforce diversity that organizes training sessions for HR professionals on diversity management capabilities. G-FORCE hosted the first-ever Career & Diversity in Montreal and Toronto last year, and is currently working on research with the Human Resources Professionals' Association of Ontario (HRPAO).

Dr. Adam Mongodin

Director, Hospital Services, Mount-Sinai Hospital Centre Montreal
Montreal, Quebec, Canada

Adam Mongodin has Master’s degrees in Law and in Human Resources Management from the University of Paris X. He completed his PhD Scholarship in Health Law at University of Montreal and taught Law and Ethics in Healthcare at the University of Quebec in Montreal. In 1997, he founded and became the Executive Director of the Lighthouse, Quebec’s first pediatric palliative care centre. He then became in 2002 the Director of Hospital Services and Human Resources at Mount-Sinai Hospital Centre Montreal where he was in charge of Diversity and HR Strategic Planning. Adam Mongodin is currently Ombudsman for a network of 6 healthcare institutions in Montreal.

Christian Martel

Chief Operating Officer, Executive, G-FORCE Professional Services
Montreal, Quebec, Canada

Christian Martel received his bachelor’s degree in Business Administration. He has close to 10 years experience in the Human Resources Outsourcing industry. He started his career as a recruiter of key highly-skilled professionals and became national account manager for critical management positions. He then became Quebec branch manager for Eagle Professional Resources, a staffing agency in the IT business and Director of Staffing of a service provider. Christian Martel is actively involved in three different Diversity Chambers of Commerce in Ontario and Quebec.

Robert Paul

Chief Strategy Officer, Executive
Montreal, Quebec, Canada

Managing partner and Chief Strategy Officer of G-FORCE, Robert Paul has an MBA in Financial Management and International Business from the University of Toronto and an Honours Bachelor’s Degree in Life Sciences from Queen’s University. Robert Paul has been involved for the last 15 years in handling investment activities and regulatory affairs across the world. President of two Toronto-based private holdings and investment companies, he also sat on the Board of Directors of several businesses in the Oil and Gas, Road Building, Real Estate, Animation Technology industries.

Maxime St-Cyr

Account Manager, Accounting Department, G-FORCE Professional Services
Montreal, Quebec, Canada

Maxime St-Cyr is account manager at G-FORCE Professional Services. Prior to joining the G-FORCE team, Maxime worked in hotel administration in Canada and in Mexico.

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