The Experience of Diversity by Generation

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This presentation explores the experience of diversity by members of the four generations in the North American workplace. Examples will be presented for major dimensions of human difference and how they manifest in the workplace. Application to diversity management, human resource and organizational development will be explored.


Keywords: Diversity, Generations, Workplace, North America
Stream: Organisations
Presentation Type: Paper Presentation in English
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John M. Clochesy

Independence Foundation Professor, Frances Payne Bolton School of Nursing
Case Western Reserve University

Cleveland, Ohio, USA

A funded researcher, John is author of several award-winning books and more than 100 articles and book chapters. Throughout his career, John has worked in academic and health care systems in Arizona, California, Ohio, Pennsylvania, and Wisconsin. He maintains ongoing collaborations with colleagues in Taiwan and the United Kingdom. John’s professional interest includes creating safe learning and work environments by supporting diversity and inclusion initiatives and culturally relevant teaching/training programs. He has consulted for a variety of educational, governmental and health care institutions, as well as manufacturing companies across the country. John uses large group interventions, such as Future Search, Open Space Technology and World Café, to get the whole system involved in the planning and implementation of these programs. Recent experience in complex work environments has focused on acknowledging and valuing the culture of gender and generational differences. John received a B.S.N. from Marian College, a M.S. from the University of Wisconsin, and a Ph.D. from Case Western Reserve University. He has also completed the masters degree program in Diversity Management at Cleveland State University. John is currently enrolled in the Gestalt Training Program and Becoming an Effective Organizational Intervener at the Gestalt Institute of Cleveland. He has completed workshops at the Public Conversations Project and the Future Search Network. He is a certified Crucial Conversations trainer.

Shaarefah Sabur

Director of Planning & Evaluation, Hospice of the Western Reserve
Cleveland, Ohio, USA

Throughout Shareefah’s career in health care, she has worked at local, national, and international levels. Locally she has worked in hospital and hospice settings and currently designs and facilitates leadership development sessions. Nationally she is currently a member of the board of directors of the National Hospice and Palliative Care Organization (NHPCO). At NHPCO she was a contributing author to an inclusion and access toolkit for hospices and co-chaired the national hospice quality initiative. She chairs the National Council for Hospice and Palliative Professionals which has ongoing responsibility for the provision on ongoing education opportunities; and is a faculty of the Managers Development Program. As a consultant, she has worked with hospices across the country doing organizational assessments and team development. Shareefah is also a member of the board of directors of the Foundation for Hospices in Sub-Saharan Africa. She has worked in the areas of organizational development, strategic planning, delivering palliative care to diverse populations, and leadership development in Rwanda, Zambia, South Africa, Uganda and Tanzania.

Ref: D08P0340