Diversity Leadership in the Flat World
Advances in Information Technology have made the globe truly FLAT and resulted in a paradigm shift in the way organizations conduct business. This means – brightest minds will do the right jobs in the quickest possible way at a most optimized cost. Modular nature of Software Industry especially lends itself to this shift - activities along the Software Development Life Cycle can now be put together by teams spread across multiple geographies, time zones, cultures and languages. Infosys ,Global IT Major has been on the forefront of this changing world. This article will share how the leadership team of Independent Validation Solutions (IVS), one of the fastest growing Business Units within Infosys has successfully handled the challenges of diversity. Diversity in IVS context has multiple perspectives:1.Diversity of Cultures & Geographies: Global nature of IVS’s business means that employees from diverse cultures rub shoulders on a day-to-day basis. Often these teams work on multiple time – zones (‘Follow the Sun’ Model) adding to complexity. 2.Diversity from significant % of total work – force being women: Today, around 45% of 4000+ employees of IVS are women in the age group of 20-35. This has posed challenges of finding alternative ways of working to suit working mothers & family considerations. 3.Diversity from workforce consisting of multiple skill – sets & career aspirations: Work force at IVS, while currently heavily tilted towards technology – is expanding to include domain specialists and MBA’s. Career aspirations and roles and responsibilities of these individuals are distinctly different from the technology main stream. 4.Diversity as a result of Different generations coming together to work – Thanks to globalization, countries like India have witnessed unprecedented development in the last decade. This sudden & dramatic change has brought multiple generations working together – with often, conflicting ideologies and work ethics.
Keywords: Diversity, Gender, Generation, Globalization, Career Aspirations
Dr. Bharathi Rao
Senior Manager, Independent Validation Solutions, Infosys Technologies Limited
Associate Vice President, Independent Validation Solutions, Infosys Technologies Limited